How to Change a User’s Password
Learn how to reset or change the password of an existing user in octapipe to ensure secure access.
Support Team
Last Update 8 months ago
Changing a user’s password is an important action to maintain security and control access on the platform.
1º Accessing the user administration module:
In the lower-left side menu, click on “Users”.

This section displays all registered users, allowing you to search, filter, and manage records as needed.
2º Selecting the user to change the password:
- Locate the desired user in the list.
- Click on the row corresponding to the user to open their profile.

3º Accessing the password fields:
5º Saving the new password:
You have learned how to change a user’s password, from selecting the profile to confirming the new password. If you have any questions, please contact our support team.
In the user edit profile, scroll down to find the fields:
- New Password
- Repeat Password
- In the "New Password" field, type the desired new password.
- In the "Repeat Password" field, type the same password again for confirmation.
5º Saving the new password:
- After correctly filling in the password fields, click "Save" at the bottom of the form.
- A notification will appear in the lower-left corner, indicating that the password was successfully changed.
- Use strong passwords: combine uppercase and lowercase letters, numbers, and special characters.
- Do not reuse old passwords: guide users to create a new password with each change.
- Confirm login after change: check with the user that they can access the platform using the new password.
You have learned how to change a user’s password, from selecting the profile to confirming the new password. If you have any questions, please contact our support team.
